Privacy Policy

Last Updated: September 7, 2026

Effective Date: September 7, 2026

Your privacy matters to us. This Privacy Policy explains how sidesgrading.com collects, uses, and protects your personal information. Please read this document carefully. By using our website, you agree to the practices described herein.

1. Introduction & Scope

Welcome to sidesgrading.com (the "Website," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information about you when you visit our Website or otherwise interact with us.

sidesgrading.com acts as the data controller with respect to the personal information described in this policy, meaning we are responsible for determining how and why your personal data is processed.

This Privacy Policy applies to:

● All visitors to the Website, regardless of location;

● Users who create accounts, submit forms, or otherwise provide information to us;

● Any individual whose personal data we process in connection with our services.

This policy does not apply to third-party websites, services, or applications that may be linked from our Website. Those services are governed by their own privacy policies.

If you do not agree with the terms of this Privacy Policy, please discontinue use of the Website. By continuing to use sidesgrading.com, you acknowledge that you have read, understood, and agree to be bound by this policy.

2. Information We Collect

We collect several types of information from and about users of the Website, including:

2.1 Personal Information You Provide

When you voluntarily interact with our Website, you may provide personal information such as:

● Identity Data: Full name, username, or similar identifier;

● Contact Data: Email address, mailing address, telephone number;

● Communications Data: Messages, inquiries, or feedback submitted via contact forms;

● Transaction Data: Details of any services or products purchased through the Website (if applicable).

2.2 Automatically Collected Data

When you visit the Website, certain information is automatically collected by our servers and third-party tools:

● Technical Data: IP address, browser type and version, operating system, device type and identifiers;

● Usage Data: Pages visited, links clicked, time and duration of visits, referring URLs, search terms used to find our Website;

● Location Data: General geographic location derived from your IP address (country, region, city — not precise GPS location);

● Log Data: Server log files recording access times, error logs, and request data.

2.3 Cookies and Tracking Technologies

We collect information through cookies, web beacons, pixel tags, and similar tracking technologies. This is described in detail in Section 6 of this policy.

2.4 Information from Third Parties

We may receive information about you from third-party sources, such as analytics providers, advertising partners, or social media platforms, where you have interacted with content associated with our Website.

3. How We Collect Information

3.1 Directly from You

We collect personal information directly from you when you:

● Register for or create an account on the Website;

● Complete and submit a contact, inquiry, or feedback form;

● Subscribe to newsletters or marketing communications;

● Make a purchase or request a service through the Website;

● Post comments or content on the Website;

● Communicate with us by email, telephone, or other means.

3.2 Automatically Through Technology

We automatically collect certain information when you visit, use, or navigate the Website, through:

● Cookies and similar tracking technologies placed on your device;

● Web analytics platforms (such as Google Analytics) that track user behavior and site performance;

● Server logs that record access requests and related technical data;

● Pixel tags and web beacons embedded in emails or on web pages.

3.3 From Third-Party Services

We may obtain information from third-party sources, including:

● Analytics providers (e.g., Google Analytics, similar platforms);

● Advertising networks and marketing partners;

● Social media platforms when you engage with our content;

● Payment processors (limited to transaction confirmation data, not full financial details).

4. How We Use Your Information

We use the information we collect for the following purposes:

Purpose

Description

Service Delivery

To operate, maintain, and provide the features and functionality of the Website.

Account Management

To create and manage your account, authenticate your identity, and maintain your preferences.

Customer Support

To respond to your questions, inquiries, feedback, and support requests.

Analytics & Improvement

To analyze usage patterns, monitor site performance, diagnose technical issues, and improve the Website's content and functionality.

Marketing & Communications

To send you promotional emails, newsletters, or updates about our services, where you have provided consent or where permitted by law.

Personalization

To tailor your experience on the Website based on your preferences and past interactions.

Security & Fraud Prevention

To detect, investigate, and prevent fraudulent activity, security breaches, and other harmful conduct.

Legal Compliance

To comply with applicable laws, regulations, legal processes, and enforceable government requests.

Business Operations

For internal record-keeping, auditing, and administrative purposes.

We will only use your personal information for the purposes for which it was collected, unless we reasonably determine that we need to use it for a related and compatible purpose.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with similar data protection laws, we are required to have a valid legal basis for processing your personal data. We rely on the following legal bases:

5.1 Consent (Article 6(1)(a) GDPR)

We process your personal data where you have given us clear, informed, and freely given consent to do so. This applies to, for example, marketing communications and non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of prior processing.

5.2 Contractual Necessity (Article 6(1)(b) GDPR)

We process your personal data where it is necessary to perform a contract with you, or to take steps at your request prior to entering into a contract. This applies to account management and service delivery.

5.3 Legitimate Interests (Article 6(1)(f) GDPR)

We process your personal data where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests. Our legitimate interests include operating and improving the Website, preventing fraud, ensuring network and information security, and marketing our services to existing customers.

5.4 Legal Obligation (Article 6(1)(c) GDPR)

We process your personal data where we are required to do so to comply with a legal obligation to which we are subject, such as tax laws, data retention requirements, or court orders.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and for marketing purposes.

6.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences and settings.

6.2 Types of Cookies We Use

Cookie Type

Purpose

Examples

Essential / Strictly Necessary

Required for the Website to function. Cannot be disabled.

Session cookies, security tokens, login authentication

Functional / Preference

Enable enhanced functionality and personalization.

Language settings, user preferences, saved display options

Analytics / Performance

Collect information about how visitors use the Website to help us improve it.

Google Analytics (_ga, _gid), page view tracking

Marketing / Advertising

Used to deliver relevant advertisements and track campaign effectiveness.

Retargeting pixels, ad network cookies

6.3 Managing Cookies

You can control and manage cookies in several ways:

● Cookie Consent Banner: When you first visit the Website, you will be presented with a cookie consent mechanism that allows you to accept or decline non-essential cookies.

● Browser Settings: Most web browsers allow you to refuse or delete cookies through their settings. Please note that disabling cookies may affect the functionality of parts of the Website.

● Opt-Out Tools: For Google Analytics, you may use the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout. For advertising cookies, you may opt out via the Digital Advertising Alliance (optout.aboutads.info) or the Network Advertising Initiative (optout.networkadvertising.org).

7. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

7.1 Third-Party Service Providers

We engage trusted third-party vendors who perform services on our behalf. These providers have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain appropriate confidentiality and security. Such providers include:

● Website Hosting Providers: For server infrastructure and content delivery;

● Analytics Providers: Such as Google Analytics, for website performance monitoring;

● Email Service Providers: For sending transactional and marketing emails;

● Payment Processors: For processing financial transactions securely;

● Customer Support Platforms: For managing support communications.

7.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in good faith belief that such disclosure is reasonably necessary to:

● Comply with a legal obligation, subpoena, court order, or governmental request;

● Enforce our Terms of Service or other agreements;

● Protect the rights, property, or safety of sidesgrading.com, our users, or the public;

● Detect, prevent, or address fraud, security, or technical issues.

7.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to a successor entity. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

7.4 No Sale of Personal Data

We do not sell your personal information to third parties. This applies under all applicable laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

8. Data Retention

8.1 Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, and reporting requirements. Specific retention periods are determined based on:

● The nature and sensitivity of the data;

● The purpose for which the data was collected;

● Applicable legal or regulatory retention requirements;

● Potential risk of harm from unauthorized use or disclosure.

Data Category

Typical Retention Period

Account information

Duration of account plus 2 years after closure

Contact form submissions

3 years from date of submission

Analytics and usage data

Up to 26 months (per Google Analytics default settings)

Marketing communications data

Until you unsubscribe or withdraw consent

Transaction records

7 years (for tax and accounting compliance)

Legal compliance records

As required by applicable law

8.2 Requesting Deletion

If you wish to request deletion of your personal data before the end of the applicable retention period, please contact us at sidesgrading@gmail.com. We will respond to deletion requests subject to applicable legal obligations that may require us to retain certain information.

9. Your Privacy Rights

9.1 Rights Under GDPR (EEA and UK Residents)

If you are located in the European Economic Area or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR) and applicable national implementing legislation:

● Right of Access: You have the right to request a copy of the personal data we hold about you (a "Subject Access Request").

● Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.

● Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where there is no compelling reason for its continued processing.

● Right to Restriction of Processing: You may request that we limit the way we use your personal data in certain circumstances.

● Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

● Right to Object: You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis, or where we process your data for direct marketing purposes.

● Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing that produce significant legal or similarly significant effects.

● Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at sidesgrading@gmail.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

You also have the right to lodge a complaint with your local supervisory authority (such as the Information Commissioner's Office in the UK, or the relevant data protection authority in your EU member state).

9.2 Rights Under CCPA/CPRA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with the following rights:

● Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties with whom we share it.

● Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.

● Right to Correct: You have the right to request correction of inaccurate personal information we hold about you.

● Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not sell personal information; however, you may still exercise this right by contacting us.

● Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to those purposes authorized by the CPRA.

● Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge different prices, provide a different level of service quality, or penalize you in any way for exercising your rights.

To exercise any of your California privacy rights, submit a verifiable consumer request to us at privacy@sidesgrading.com. We will respond within 45 days of receiving your request. If additional time is needed, we will notify you in writing.

You may designate an authorized agent to submit a request on your behalf. We may require written authorization and verification of your identity before processing such requests.

10. International Data Transfers

sidesgrading.com is operated from the United States. If you are visiting the Website from outside the United States — including from the European Economic Area, the United Kingdom, or other regions with laws governing data collection and use — your personal information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.

These countries may have data protection laws that differ from, and in some cases may be less protective than, those in your home country. Where we transfer personal data from the EEA or UK to countries not recognized by the European Commission as providing an adequate level of data protection, we implement appropriate safeguards, including:

● Standard Contractual Clauses (SCCs): European Commission-approved model clauses incorporated into our contracts with service providers;

● Adequacy Decisions: Transfers to countries recognized by the European Commission as offering adequate data protection;

● Other Lawful Transfer Mechanisms: As permitted under applicable data protection law.

By using our Website, you consent to the transfer of your information as described in this section. If you have questions about international data transfers, please contact us at sidesgrading@gmail.com.

11. Data Security

11.1 Security Measures

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental loss, unauthorized access, use, alteration, and disclosure. These measures include:

● Encryption: Transmission of data is protected using Transport Layer Security (TLS/SSL) encryption;

● Access Controls: We limit access to personal information to employees, contractors, and agents who need it to perform their job functions, and require them to maintain confidentiality;

● Secure Hosting: The Website is hosted on secure, industry-standard server infrastructure with regular security updates and patching;

● Password Security: User passwords are stored in hashed form and are not accessible in plain text;

● Regular Security Reviews: We conduct periodic reviews of our data collection, storage, and processing practices.

11.2 Limitation of Liability

Despite our best efforts, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You use the Website and provide information to us at your own risk.

11.3 Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where required by applicable law (e.g., GDPR Article 33). Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay. If you believe your account or personal data has been compromised, please contact us immediately at sidesgrading@gmail.com.

12. Children's Privacy

sidesgrading.com is not directed to, and does not knowingly collect personal information from, children under the age of 13. We comply with the Children's Online Privacy Protection Act (COPPA) and applicable laws governing children's data privacy.

If you are under 13 years of age, please do not use our Website or submit any personal information to us. If you are a parent or guardian and you believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at sidesgrading@gmail.com.

Upon receiving verified notification that we have inadvertently collected personal information from a child under 13, we will promptly take steps to delete that information from our records and terminate any associated account. We do not knowingly use such information for any purpose.

13. Third-Party Links

The Website may contain links to third-party websites, applications, or services that are not operated by sidesgrading.com. These links are provided for your convenience and information only. We have no control over the content, privacy practices, or policies of any third-party sites or services.

We are not responsible for and make no representations regarding the privacy practices or the content of any linked third-party sites. Accessing any third-party website via a link on our Website is done entirely at your own risk. We strongly encourage you to review the privacy policy of every website you visit before providing any personal information.

The presence of a link to a third-party website on sidesgrading.com does not constitute our endorsement of that site or its privacy practices.

14. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. At this time, sidesgrading.com does not respond to Do Not Track signals from browsers. This is because there is currently no universally accepted standard for how websites should respond to DNT signals.

We do, however, provide you with meaningful choices about data collection through our cookie consent mechanism (described in Section 6) and through the opt-out mechanisms described in this policy. We will continue to monitor developments in DNT standards and update our practices accordingly.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and for any reason. When we make material changes to this policy, we will take reasonable steps to notify you, which may include:

● Posting a prominent notice on the Website;

● Sending an email notification to registered users (where we hold your email address);

● Updating the "Last Updated" and "Effective Date" at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Website after any posted changes constitutes your acceptance of the revised Privacy Policy.

If we make changes that materially affect the way we handle personal information previously collected from you, we will seek your consent to those changes where required by applicable law.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights, please contact us using the details below:

Privacy Inquiries — sidesgrading.com

Email: sidesgrading@gmail.com

Website: sidesgrading.com

When submitting a privacy request, please include the following information to help us process your request efficiently:

● Your full name and contact information;

● The nature of your request (e.g., access, deletion, correction, opt-out);

● The email address associated with your account (if applicable);

● Your jurisdiction (e.g., EU, California) so that we can apply the correct legal framework.

We will acknowledge receipt of your request promptly and respond within the applicable time frame: 30 days for GDPR requests and 45 days for CCPA/CPRA requests. In complex cases, we may extend this period as permitted by law and will notify you accordingly.

If you are not satisfied with our response, you have the right to lodge a complaint with the appropriate supervisory or regulatory authority in your jurisdiction.